Ilford Osteopath

We can help with all joint and movement problems. Half our patients have back pain a quarter have neck pain and the remainder have any sort of joint and movement problem you can think of. Full detains are on the home page here.

We are open...

Monday - Friday 8.30am to 6.30 pm and

Saturday 8.30am to 12.30pm

Our friendly reception team will answer your questions and make bookings.

Call

01708 702200 for Hornchurch / Romford or

020 8532 2922 for South Woodford

We keep our charges as reasonable as possible.

At Hornchurch

New patients £65 . Including treatment on the first visit if possible.

takes longer as we need the full medical history and full examination

Returning patients £50

At South Woodford

New patients £75 . Including treatment on the first visit if possible.

takes longer as we need the full medical history and full examination

Returning patients £55

Body Balance Osteopaths Patient Charter

Your Osteopath will tell you

• Why you are in pain

• How long your recovery should take

• How many treatments you should need.

• Explain the treatment options and ask you to agree before treatment begins.

Osteopathy relies on the accurate observation and assessment of the whole human frame. As such, depending on the location of the problem, patients are usually asked to come in their gym gear or some shorts or undress to their underwear to permit this observation particularly during the initial assessment visit.

We will take care to only ask you to disrobe as far as necessary to permit the treatment to proceed.

There is more information about your first visit here.

What to Bring to your treatment.

• If you have any X Rays, scans (MRI, CT, ultrasound) either the pictures, the reports or even better both together then please bring these with you.

• Please have a note of your doctors name and address and the same for any specialists that you have see recently.

• Any medical letters are useful.

• If you are claiming on you health insurance you should have your policy or member number, case or preautherisation number and the name of the insurer.

• A list of you medication.

• Some shorts or gym gear if you feel more comfortable in these, or some modest underwear.

• Anything else that you think may be useful.

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If you want any more help with this please call 01708 702200 and ask one of our friendly and knowledgable reception team.

We want every patient to be 100% satisfied with our service.

If you are worried or concerned about any aspect of your treatment or symptoms, or would like to discuss the service you have received please call us and we will be very pleased to assist you.

You can find full details of how we will deal with any concerns here.

For most purposes medical record will be requested on your behalf by a professional for example your solicitor. This is most often to help them prepare papers for court if you are claiming from someone who might be responsible for your injury.

You should not request these yourself as the lawyer will want them direct from us. Instead give your consent for them to request directly. This will save time overall.

If you would still like request your records, this is called a subject access request (SAR). Our procedure for handling these SARs is here.